Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.
We’ll do everything we can to make sure you’re a satisfied customer, too!
Anastasia & Jon Fonger
My husband and I want to thank you for the outstanding work you did on our 3500 Dodge truck back in Oct.-Dec. of 2015. We came to know of your shop from several smaller automotive shop owners here in King George where we reside who highly recommended your shop to us. We first met with your office personnel Mrs. Cox who was very professional and informative of your business. We had many questions and concerns pertaining to all the issues we had with our truck. Having met personally with you Andy Cox along with your lead mechanics to go over the past and present issues with our truck you also provided us with your expertise of a few recommendations that we are grateful for. We appreciate you assuring us at that time with total satisfaction in your work and you did exactly that. Our truck is running good. Your honesty and quality of workmanship surpasses many mechanic shops over the 40 plus years my husband and I have experienced. You are a professional business that we would recommend to other. Thank you for a positive outcome.
I found this shop after another incompetent shop sold me parts and repairs that my truck never received, leaving my truck is a sorry state. Andy dropped everything and diagnosed my problem quickly. During all of this he was willing to discuss ever step he was talking.
When dealing with Impact, it’s like taking your truck to your friend. You always feel welcome and safe. I know that the talented staff will do whatever it takes to get me back on the road quickly and at the lowest cost possible.
I will never go anywhere else for my diesel repairs.
Mr. Cox is very good at a lot of things and very very good at what he does, he has worked on a lot of trucks for me and I have always been happy with his work
Very Knowledgeable diesel mechanic. Personable and honest, doesn’t try to sell you extra stuff. He knows his powerstrokes in and out! Looking around the shop they do trucks from the tame to the insane. New customer for life.
Honestly, they are the only people that I feel I can trust with my truck. The first time I went there was after I did an EGR cooler replacement myself and was having water pump issues as well as a bad injector. I didn’t feel like getting to that myself so I brought it in somewhat expecting the typical “well you need this that and the other thing” that you get from the stealerships. Instead I got a full rundown of what failed on their tests (I was able to watch), and when they did the repairs, they also touched up the things that I missed when I was putting everything back from doing the EGR cooler. This last time was a bit more costly, but 5 injectors and a new exhaust system isn’t cheap, even if you did it yourself. I always get courteous and accurate information from these guys and everyone that I know with a diesel truck, I send them here.
Where to start? I have a early 99 f250 that recently purchased and I knew nothing about Diesel trucks at all. well Andy with Impact took the time to go over the truck with me and fixed a lot of small things and continues to call and make sure things are ok… Thank You IMPACT DIESEL